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Valley Benchmark Cities FY 2018-19 Trend Report

Last updated on 2018-11-02

The purpose of the Valley Benchmark Cities initiative is to improve local government performance in Arizona by working collaboratively to identify and share resources, best practices, and common demographic, financial, and performance information to better understand the complex and diverse operations of the 11 participating cities (Avondale, Chandler, Gilbert, Glendale, Goodyear, Mesa, Peoria, Phoenix, Scottsdale, Surprise, and Tempe).  Annually, since FY 2013-14, the Valley Benchmark Cities initiative publishes a report to share 24 Valley-wide measures with city leadership and the public.  This report includes measures in the following service categories: Demographics, Fire Services, Police Services; Library Services; Parks and Recreation Services; Water, Sewer, and Trash Services; Finance and Administration Services.


In FY 2016-17 the report moved away from individual community trends to a report based upon regional trends using the maximum, minimum, median, and average of the 11 cities’ data. The definition of each metric is listed beneath the chart title.  Notes detailing the regional trends identifies explanations of what caused any changes, and are included beneath the chart for each measure.  Each city’s individual data can be found in the Appendix.


In FY 2017-18 the report added three new Library measures per the recommendation of the Valley City Managers: Physical Item Turnover Rate, Operating & Maintenance per Square Foot, and Operating & Maintenance per Visitor.


In FY 2018-19 the report began adding notes to the "Appendix" to record any changes in individual cities that affect this year's data collection, but do not necessarily affect trends throughout the region. Additionally, the data definitions for Water, Trash, and Sewer measures were refined to replace the term "typical monthly bill" with "standardized monthly bill" to describe water and sewer rates in the Valley.


Navigate Through The Below Service Areas To Explore Our Performance Over The Past Few Years: 


Fire/Medical Services 

Police Services

Library Services 

Parks & Recreation Services

Water, Sewer & Trash Services

Administration Services